Privacy policy

Privacy policy for visiting the website

Wavehub LDA in its capacity as the responsible entity informs its users that

- with use of the Website, personal data about you will be processed, and in particular:

• personal data (e.g. e-mail address, first name, last name, title, address, telephone number - hereinafter referred to as "data" or "personal data") provided by users in case of registration on the Website (e.g. in the context of contact requests and newsletter mailing);
• personal data transmitted by the Users' Internet browser each time they access the Website and stored within log files, also known as server log files. This data includes: IP address (Internet Protocol address) of the accessing computer; Name of the accessed page; Date and time of access; Related URL from which the user accesses the page; Number of data transferred; Status message for successful access; Session ID number;

Purpose of the processing

Wavehub as the data controller

- Processes the personal data of the users of the website for the following purposes:

• Fulfilling users' requests
• Sending an email newsletter about its own offers to the extent permitted by law or based on consent.
• Analysis of the website to determine user behavior.

Processing modalities

The processing of users' personal data is carried out only when necessary and is carried out exclusively electronically, and in particular by: Collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, access and communication, blocking, cancellation and destruction of the data. The processing operations may be carried out electronically and non-electronically.

Information on data

Personal data is processed by Wavehub, and in particular by

• Employees authorized to administer the Website and provide related services;
• Third-party companies (e.g., IT service providers, hosting providers, etc.) to which Wavehub has outsourced services involving processing operations under a contract processing arrangement;

Access to data

As a data controller, we may provide information about your personal data. However, this information can only be provided for the following purposes:

• In case of compliance with legal obligations or obligations arising from regulations and directives of national or European legislation;
• For defense in court in case of litigation.

Data storage and deletion

Wavehub retains personal data for the time necessary to obtain the purposes for which data is collected and further processed, including any retention period required by applicable laws (e.g., retention of accounting records) and, in any case, for a maximum of 24 months after the collection of the personal data.

Use of cookies on the website

In order to improve the browsing experience on the Website, Wavehub uses so-called cookies. Cookies are small text files, usually consisting of letters and numbers, that are stored by the user's web browser on their PC and contain pseudo-anonymized data. Cookies allow a website to recognize users' computers in order to track browsing of multiple pages of a website and identify users returning to a website. There are cookies for technical, analytical and profiling purposes.

Wavehub informs users that they can disable or remove cookies from their web browser following the instructions on the following links:

• Internet Explorer (( delete-manage-cookies).
• Mozilla Firefox ( stored).
• Safari (

The Website also uses analytical cookies set by third parties, for example, Google (see also Terms of Use of Analytical Programs and Tracking Tools) and Adroll ( /Privacy) and Haufe (

In detail, these are:

a) Google Analytics

Wavehub uses the web analytics service Google Analytics from Google Inc. ("Google") to analyze the use of the websites. The information generated from cookies about the use of the websites is generally transferred to a Google server in the USA and stored there. Wavehub uses Google Analytics exclusively with the extension "ga ('set', 'anonymizeIp', true)" to ensure that IP addresses are only processed as a shortened version and to exclude direct reference to individual persons. Google may disclose data to third parties where required to do so by law, or where such third parties process data on Google's behalf. Google will not disclose users' IP address in connection with other Google data. Users can prevent the recording and storage of data by Google Analytics at any time by installing a browser plugin released by Google, which can be downloaded from the following link:

b) Facebook Remarketing and Retargeting

Wavehub uses remarketing technology for advertising on Facebook. With this technology, users who have already visited the website and were interested in an offer are targeted by targeted advertising on Facebook in the form of displayed ads. The advertising is realized through the use of cookies by the service provider AdRoll (AdRoll EMEA, Level 6; 1, Burlington Plaza Burlington Road, Dublin 4, Ireland). Users can disable targeted advertising through Facebook Remarketing Technology by opting out of the use of cookies by third parties on the Facebook Advertising Initiative opt-out page at the following link:

Linking to social media sites

This website contains links to the main social media network sites (e.g. Facebook and Instagram). In this respect, it is not a matter of embedding social media plug-ins, but of linking, where personal data is not transmitted to the social media operators.

Data subject rights

You have a right to information about the processing of your personal data (for example, the origin of this data, the purpose of processing, the modalities of data processing). Furthermore, under certain conditions, you are entitled to object to the processing of data for the future, to restrict it or to request the deletion of the data. Finally, you may at any time stop the sending of advertising material or the carrying out of market research or commercial communications. 

In summary, you have the right to

-  Information,
-  rectification
-  Deletion (or to be forgotten),
-  restriction of processing,
-  data portability,
-  Objection to the processing of your personal data,
-  Complaint to supervisory authorities.

Please note that your right to erasure is subject to restrictions. For example, we do not have to or are not allowed to delete data that we still have to retain due to legal retention periods. Data that we need to assert, exercise or defend legal claims are also excluded from your right of deletion.

To exercise the above rights and request information, users may write to the following postal address: Wavehub LDA, Praceta dos Campos 16, 2655-150 Carvoeira, Portugal. Similarly, users may at any time revoke, correct and cancel the processing of their data.


The entity responsible for data processing is:

Wavehub LDA, Praceta dos Campos, 16, 2655-150 Carvoeira, Portugal.
If you have any questions about this privacy statement and data protection, please contact Wavehub's external data protection officer: 

Christine Schulz